17th Conference on LGBT Tourism & Hospitality

December 11-13, 2016 

Vdara Hotel & Spa at ARIA Las Vegas

Attend Powerful Educational Workshops

With a wide variety of feature presentations, panel discussions and workshop breakouts over the course of three days, attendees can customize their program to meet their LGBT tourism marketing needs. Interested in targeting LGBT traveler segments in social media and online advertising? Or, would you like to gain insights into attracting LGBT meetings and groups? All educational presentations are focused on helping your company effectively communicate with the LGBT community travelers and to increase sales. Learn about how registering more than one employee at your company can help you save on your registration.

Network with Industry Experts

The conference structure is great for both organizations new to LGBT travel outreach and marketing, and those who are industry veterans. We’re proud to provide a unique network of over 150 attendees and LGBT tourism and marketing professionals found at no other travel conference.

Connect with CVBs/CVAs, transportation providers, hotels, LGBT event organizers, LGBT media companies, websites, magazines and social apps, tour operators, academics and of course the researchers at CMI.

Transform Insights into Successfull Marketing Plans

Learn from the best! Travel and hospitality industry leaders gather with us each year to share their case studies. Gain knowledge from those who have targeted traveler segments within LGBT, learn what works and learn what doesn’t before putting your LGBT marketing plans into motion.

Stay Up-to-Date with Conference News!

Thank You to Our 2015 Sponsors & Partners!

2015 Featured Speakers

2016 Speakers TBD

  • Vicki Allen
    Vicki Allen Research Manager
  • Tanya Churchmuch
    Tanya Churchmuch Founder
  • Aaron Drake
    Aaron Drake Executive Editor
    Gaycation Magazine
  • Renee Eichelberger
    Renee Eichelberger CTP, Director of Leisure Travel Sales
    St. Louis Convention & Visitors Commission
  • Mark Elderkin
    Mark Elderkin CEO and Founder
    Gay Ad Network
  • Todd Evans
    Todd Evans President & CEO
    Rivendell Media
  • David Foucher
    David Foucher Publisher and CEO
    Edge Publications and Pride Labs
  • Scott Gatz
    Scott Gatz CEO
  • Michael Goff
    Michael Goff CEO
    Towleroad / AskTell Media Group
  • Richard Gray
    Richard Gray Managing Director LGBTQ Market
    Greater Fort Lauderdale CVB
  • Charlie “Xiaofeng” Gu
    Charlie “Xiaofeng” Gu Xiaofeng "Charlie" Gu, Director
    China Luxury Advisors
  • LoAnn Halden
    LoAnn Halden Communications Director
  • Varune Harnarine
    Varune Harnarine Senior Account Executive - Travel
  • Jennifer Hollenkamp
    Jennifer Hollenkamp Director of Marketing
    St. Louis Convention & Visitors Bureau
  • David Kliman
    David Kliman President
    The Kliman Group
  • Billy Kolber
    Billy Kolber Founder + Creative Director
    ManAboutWorld Magazine
  • Pablo De Luca
    Pablo De Luca President and Co-founder of Argentina Gay and Lesbian Chamber of Commerce (CCGLAR) and Director at GNETWORK360
  • Gary Murakami
    Gary Murakami Director of Global Sales
    MGM Resorts International
  • Gustavo Noguera
    Gustavo Noguera Vice President and Co-founder of Argentina Gay and Lesbian Chamber of Commerce (CCGLAR) and Director at GNETWORK360
  • Katherine O’Donnell
    Katherine O’Donnell Vice President of Community Relations
    Richmond Region Tourism Out RVA
  • Clint Ostler
    Clint Ostler Media Planning and Market Strategy, Brand Marketing Department
    Alaska Airlines
  • David Paisley Senior Research Director
    Community Marketing & Insights (CMI)
  • Jurandy Regina
    Jurandy Regina Jurandy Regina, Sales and Marketing Manager
    Floris Suite Hotel and Spa, Luxury Design Hotel (Piscadera Bay Curacao, Dutch Caribbean)
  • Christa Ritchie
    Christa Ritchie Christa Ritchie, Marketing Communications Manager
    Louisville Convention & Visitors Bureau
  • Mark Romig
    Mark Romig President and CEO
    New Orleans Tourism Marketing Corporation
  • Tom Roth
    Tom Roth President and Founder
    Community Marketing & Insights (CMI)
  • Gary Saperstein
    Gary Saperstein LGBTQ Marketing Director
    Sonoma Valley Inn & Dry Creek Inn
  • Matt Skallerud
    Matt Skallerud President
    Pink Banana Media
  • Rick Stiffler
    Rick Stiffler Vice President, Leisure Sales
    Preferred Hotels & Resorts
  • Veronica Torres, CTA
    Veronica Torres, CTA Director, Client Experiences
    Dallas Convention & Visitors Bureau
  • Nicole Twigg
    Nicole Twigg Nicole Twigg, Director of Tourism Development
    Louisville Convention & Visitors Bureau
  • Tom Whitman
    Tom Whitman VP Strategy & Business Development
    Ion Marketing
  • Dustin Woehrmann
    Dustin Woehrmann CEO and Creative Director
  • Lu Xun
    Lu Xun Research Manager
    Community Marketing & Insights (CMI)
  • David Ziegler
    David Ziegler National Sales Manager
    Cincinnati USA Convention & Visitors Bureau

Read Inspiring Endorsements from Attendees!

  • “IGLTA and Community Marketing have a long-standing partnership; we highly recommend CMI’s Conference to any tourism business interested in gaining information and knowledge about the uniqueness of the LGBT market.”

    John Tanzella, CEO, IGLTA IGLTA, CEO
  • “This conference is a must do for both the new and the experienced (not old) marketers in this fantastic community. It will guide you and help steer you away from marketing blunders with live case studies and examples of doing it right and not so right. Regardless if you are there for Marketing 101 or to learn the tools of the trade from knowledgeable experts sharing their experiences in the breakouts, this conference will help build your confidence, your ability and most important your rolodex! See you in Las Vegas!”

    George Carrancho American Airlines, National Sales and Marketing Manager for LGBT Community,
  • "CMI’s International Conference on Gay & Lesbian Tourism is one of the best opportunities that CVBs, suppliers and media have to all come together to dialog on trends surrounding gay and lesbian consumers. This conference is exceptional in addressing the buying patterns and changing media involved in the LGBT audience. If you want approaches to researching, planning and booking travel, you should not miss this conference. The opportunity to meet with colleagues focused on this category, and to hear first hand what they are doing to address this niche, is priceless to us. We find the sessions invaluable and the breakouts are not to be missed."

    Jim Walsh Travelocity, Regional Sales Manager
  • "As a first time participant of CMI’s International Conference on Gay & Lesbian Tourism, I left the conference with a wealth of knowledge and much more insight into the LGBT community.  Aqua Hotels & Resorts has supported the LGBT community over the past several years and this conference will make it possible to take the next step to further our commitment to our LGBT guests.  The opportunity to meet with other hoteliers, tour operators and other professionals has also been very instrumental in the revamping processes of both our LGBT marketing strategies and guest service initiatives in the future.  This is a must for travel industry professionals as this conference exceeded my expectations on many levels."

    Justin Nakaahiki Aqua Hotels & Resorts, Marketing Manager
  • "Community Marketing’s International Conference on Gay & Lesbian Tourism is one of the single-most important educational forums for LGBT travel.To have the opportunity to learn in creative, relevant, and enjoyable sessions makes CMI’s conference stand out above all others. Having had the pleasure of speaking in a workshop, I found myself learning so much in my own process, but also make great connections with peers, meeting planners, CVB’s. Tom, David, and Glen ,at CMI, made the conference seem effortless and seamless in transition from workshops, seminars, and receptions–even though we all know how difficult it is to put on such a large conference like this. My hope is to continue with TAG memberships, attending any CMI events, and supporting their efforts in any way I can. To anyone that has not attended this event–please know that no matter how large or small your hotel, city, CVB, or meeting planning is–you will undoubtedly walk out of the conference more knowledgeable and passionate about pursuing this great market segment."

    Jeremy Bishop Residence Inn and TownePlace Suites by Marriott, Director of Sales
  • "CMI’s International Conference on Gay & Lesbian Tourism was the best educational event I have ever attended. This was our second time and we are already planning to attend next year’s Conference in Las Vegas. The seminars were incredibly informative and it was great to network with my CVB peers."

    John Cohen Durango Area Tourism Office, Executive Director
  • "What I think was so great for me was that not only did I learn about marketing to the Gay & Lesbian community, but I learned about how travel companies can better serve the market, including incorporating LGBT sensitivity training as part of diversity training to ensure trips are providing the highest level of customer service to ALL customers.  It was good for those who were attending for the first time, as well as veterans who come back year after year to learn about latest trends. It was also one of the most organized conferences I’ve ever been to, which is always appreciated!"

    Kelly Galaski Planeterra Foundation, Partnership Coordinator
  • "Community Marketing’s Annual Gay & Lesbian Tourism Conference is on the top of my list as a hospitable, informative and well-run conference. Relevant and interesting material presented by engaging speakers complements the quality individuals who attend. DMO, attraction and lodging representatives share their efforts and successes in an open forum. Sessions engage a variety of listeners from Las Vegas to Las Cruces. Networking events are fun and entertaining, offering additional venues in which we share experiences. Since attending my first conference in 2009, marketing to the LGBT community is that much easier, thanks to Tom and David’s research and guidance. As a newcomer in her second year, I still have a lot to learn and can already see the impact CMI has made on our overall marketing efforts. I look forward to another great conference next year."

    Andrea Lawrence Las Cruces Convention & Visitors Bureau, Tourism Sales Manager
  • "Not only was it a fantastic conference, It was a pleasure being a part of a very special and important part of our community marketing. I would like to say that CMI’s International Conference on Gay & Lesbian Tourism is a must attend for CVB’s and all Brands that would like to gain valuable knowledge on the Lesbian and Gay tourism industry, and not just about the LGBT tourism industry, but about LGBT community as a whole. CMI’s LGBT conference teaches how to enter, retain and become a part of an emerging market that can provide your company with a leading edge. CMI’s expertise and research insights make this conference before any other the leader in Lesbian and Gay Marketing."

    Diana Berry Curve Magazine, Senior Account Executive
  • "I have been attending the CMI conferences for 7 years now and have always found them to be filled with quality speakers, relevant topics and great social activities. Even the opening “101” sessions seem to have new and valuable information for the seasoned veteran attendee. I would highly recommend this conference to anyone, regardless of sexuality, who is serious about reaching the LGBT market and having a solid understanding of how it works."

    Michael Doughman Dallas Tavern Guild, Executive Director
  • "This was my second CMI conference and I have to say it was incredibly rewarding. The reception I received as a speaker was warm and welcoming and the networking invaluable. I encourage everyone to attend at least one CMI conference and I assure you that it won’t be your last. The conferences are professionally run, the locations are stunning, the content is incredibly educational, the eye for detail impeccable and the speakers are of the highest standard possible. I look forward to the opportunity of attending another CMI conference in the not too distant future."

    Brett Heyhoe Q Magazine Australia, Publisher
  • "The conference was great and exceeded my expectations in bringing many diverse experiences under one roof.  I found the presentations very insightful and valuable, excellent presenters and great networking.  Highly recommended!"

    Jackie Raccuglia IHG Caribbean Sales, Manager – E Commerce & Marketing
  • "One of the rewarding benefits I have found from attending the annual International Conference on Gay & Lesbian Tourism over the past few years is that there is always something new to learn. As our business grows and changes, keeping current in the market becomes all that more vital. This conference provides me the opportunity to learn new things every year relevant to where we are in our progress for both of our products. Additionally it is a tremendous avenue for meeting and forming valuable relationships with the best in the gay and lesbian tourism industry."

    Keith Hickman Travel Impressions Marketing Events & Special Programs, Director
  • "Community Marketing Inc’s International Conference on Gay & Lesbian Tourism provides real examples of community teamwork and success stories. The conference is small enough for interaction with others dealing with similar issues and obstacles, but large enough to gather an impressive collection of talent, experience and geography. Newbies will find it approachable, eye-opening, and will make friends along the way. The education on different segments of the LGBT community and up-to-date statistics that we gain at this conference reinforce our commitment to pursuing this market. What we bring back to the table in Portland supports our internal “ask” for an increased marketing budget."

    Bob Baskette Travel Portland, Tourism Coordinator
  • "The CMI Conference continues to follow the growing trend of destinations and companies seeking to better understand and reach the GLBT community, by bringing together a larger, more diverse and more qualified mix of businesses for some of the best education, networking and overall business growth opportunities available today."

    Matt Skallerud Pink Banana Media, President
  • "CMI’s International Conference on Gay & Lesbian Tourism is a fantastic way to learn, get inspired and get motivated. The broad spectrum of attendees, ranging from destination representatives, tour operators, transportation companies, and media, provided for some truly engaging and enlightening sessions. I found the conference structure to be very adept, which allowed it to provide value and insight to both the first timer with no familiarity in GLBT travel, all the way to the much more seasoned."

    Daniel Berger Tourism Vancouver, Consumer Marketing & Product Development Associate
  • "Community Marketing’s annual International Conference on Gay and Lesbian Tourism is a must for all travel professionals, even if you have been in the GLBT market for a long time their conference not only provides new data on spending and trends but offers a chance to meet and network with travel professionals from all over the world. I strongly recommend everyone interested in reaching this important market make it a priority in your marketing budgets."

    Bill Hynes West Hollywood Marketing & Visitors Bureau, Executive Vice President Sales and Marketing
  • "We are so proud to have hosted Community Marketing’s annual conference. The research, the media, the experts – all in a relaxed environment – make CMI’s International Conference on Gay & Lesbian Tourism a must attend for everyone interested in gaining insight into this very important target market."

    Nicki Grossman Greater Fort Lauderdale Conventions & Visitor’s Bureau, President
  • "CMI’s International Conference on Gay & Lesbian Tourism is the must-attend conference of the year, if you are interested in learning more about niche markets, diversity strategizing, getting your message OUT and securing business. CMI understands the importance of dialogue and networking with fellow colleagues from around the world, and therefore creates networking opportunities to meet contacts in a welcoming environment. The attendees are friendly, approachable, and willing to share their insights, experiences and opportunities to secure future business."

    Dean Nelson GayWhistler, Community & Media Relations Director
  • "CMI’s International Conference of Gay & Lesbian Tourism that I attended helped me to understand some valuable opportunities, as we seek out those markets that will provide the critical “ROI” we all seek. What I learned from the presenters, as well as from other attending colleagues and organizations – smart and insightful LGBT tourism marketing has the ability to leverage visitor numbers in a very competitive marketplace. Savvy marketers will appreciate this intelligence and will find it a useful audience to cultivate – one that pays dividends quickly and efficiently."

    Paul Greenberg NYC & Company, VP Media Service
  • "Community Marketing’s International Conference on Gay & Lesbian Tourism covers all you need to know about upcoming trends, meet the leaders in the industry, learn new marketing techniques, check out the competition and understand the tourism and hospitality business. It is a great opportunity to start in class 101 and graduate during one weekend."

    George Neary Greater Miami Convention & Visitors Bureau, AVP GLBT Marketing
  • "In 2002, the Greater Philadelphia Tourism Marketing Corporation went to CMI’s International Conference on Gay & Lesbian Tourism to explore the gay and lesbian travel market. The conference was extraordinary in the quality of the information presented as well as the attendees who freely shared their knowledge and expertise. Tom and his staff create a quality experience that is educational and collaborative. Philadelphia built our gay tourism campaign on the research gleaned from CMI’s national and custom reports, which created a solid foundation to launch a ground-breaking and award-winning campaign."

    Jeff Guaracino Greater Philadelphia Tourism Marketing Corporation, Vice President, Communications
  • "Community Marketing’s International Conference on Gay & Lesbian Tourism was extremely informative and insightful on these powerful consumers. The networking opportunities were phenomenal, allowing GLBT marketing leaders to talk to each other one on one – which often proved just as beneficial as the educational sessions!"

    Kris Holt and Jena Atchison Southwest Airlines, Segment Marketing Specialists
  • "Participating in the workshops during the CMI conference was a great experience. It give you the chance to interact with other participants that might be in similar branch and lead to great conversation and discussion."

    Jurandy Regina Floris Suite Hotel and Spa, Sales and Marketing Manager
  • "Thank you for a fantastic 2015 Conference! As a 1st time attendee I accomplished every one of the goals I had set; Meet industry leaders and influencers, benchmark other CVB programs and find new leads and opportunities. Check, check and check! This conference is a no-brainer for any CVB/Tourism bureau interested in developing or enhancing an LGBT initiative. Not only will I be back in 2016 but will be bringing someone from my marketing team."

    David Ziegler, CTA Cincinnati USA Convention & Visitors Bureau, National Sales Manager
  • "Since starting my business I have attended the CMI Conference on 5 different occasions.  The people and relationships that began at this conference have helped me immeasurably over the years. I look forward to attending and sharing ideas for our LGBTQ Travel and Tourism industry with other professionals.  The topics of discussion are always educational and informative. Each year that I attend this conference I walk away with new, updated knowledge of our community and industry. This is one conference that should be a must on everyone’s list to attend! "

    Gary Saperstein Out in the Vineyard, Founder
  • "2015 was our first year attending CMI’s LGBT Tourism & Hospitality Conference but it certainly won’t be our last. We found the event insightful, interactive and informational and FUN! I would recommend this conference to any organization or brand that wishes to market to LGBT travelers or just get an in depth understanding of LGBT tourism. In addition to the wealth of great information presented by CMI there is ample networking time to make connections with other travel professionals who are also pursuing the LGBT traveler."

    Melody Thomas LaQuinta Hotels Company, LLC, Director of Sales, Downtown New Orleans